To Our Valued Two4.One Customers
We aim towards providing the most competitive pricing for our customers, bar none and our Pricing Policy completely reflects this objective.
The rules that govern our Pricing Policy are transparent and fair and provide for the cheapest possible pricing available for your purchases.
1. All items on sale on the two4.one website are available to purchase in two distinct ways:
- on a "two for one" offer (hereafter also known as "TFO" and "our deal") or,
- on a "not two for one" offer (hereafter also known as "NTFO")
2. All our products are priced at an original price. This is equal to or less than the RRP (as denoted by the manufacturer) of that item or available at, at least, one reputable retailer. This price may or may not be the lowest price available to you; you may be able to buy one of the item cheaper because it has been marked down by a particular retailer, for example.
3. For the TFO offer, your purchase price will be based on the original price of the product as marked up on our website following the criteria above. By default, we offer a 2 for 1 deal on all products sold on www.two4.one. Exceptions apply as described below.
4. This means you can buy two of the same item and pay the equivalent of the original price for one.
5. Under our offer, you may also buy one item at the marked price and buy another item up to the same value at no extra cost. The second item can be any other item on our website, including from cross retailers so long as the other item is also available on a TFO offer.
6. Exceptions can and do apply and where a product is not available on a TFO offer, it will be clearly marked with the letters "NTFO" and/or the logo below.
7. Our pricing policy guarantees that, in all cases, the total cost of your purchases from www.two4.one will be less than the total of the cost of the same items purchased from one or more qualifying alternative retailer(s).
8. Our pricing policy also guarantees that the effective price you pay for any one item, will be cheaper than at any of our qualifying competitors. subject to the exceptions that appear under Price Matching.
9. As stated, most products on our website carry the offer of TFO. Where a product is not offered on this basis, it will be explicitly stated as not being available under this offer. In these cases, two4.one will guarantee the price as being the cheapest of all our competitors. This promise is backed by our price match, promise and guarantee and even applies to those prices of our competitors that have been discounted.
10. All our prices are always subject to our price match, price promise and guarantee subject to the conditions above.
11. All products on our website can be purchased under the TFO offer as described above EXCEPT those that have been explicitly excluded. Where products are eligible to be purchased under the TFO offer, these will be clearly marked. Where a product is not eligible to be purchased under the 2 for 1 offer, we guarantee it's price to be cheaper than any of our competitors including those that are offering discounting.
We guarantee your purchase price to be the most competitive price you can possibly pay to possess that product.
We are committed to offering you the best prices, and when our systems fail despite our best efforts, we ensure you do not lose out in two ways:
If you find an item we offer for a lower effective price at a selected competitor, we will meet that price at time of purchase and offer compensation to you for our error.
Price Adjustments After Purchase
If we (or a selected competitor) mark down the price of an item you've already purchased, we will gladly adjust the sale price at your request within 7 days of your shipment date.
Our ability to price match or adjust sale prices is subject to the following terms and conditions:
- The item must be identical in colour and size
- The item must be in stock at a selected competitor
- We are unable to match order-level discounts, gift card promotions or shipping offers
- We do not offer price matches or sale adjustments on items from outlet, flash sale, auction, club, or regional and non-U.S.-based retailers, as well as "marketplace" prices from third-party sellers
- We do not price match marketplaces such as eBay and Amazon, to name two
- Price adjustments do not apply to items included in Limited-Time Sale, Extra Savings, Anniversary Sale, Daily Deals or Beauty Daily Deals promotions
- We do not process automated price matching or price adjustment requests generated by third-party services
- We will only make one price adjustment per item
- If requesting a price match or price adjustment, you must identify a current advertisement or a functioning link to the item on the competitor's website
- Price adjustments will be credited back to the original form of payment used to purchase the item
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item's price is higher than the price displayed, we will contact you to inform you of the intended correct price, which you may or may not accept. The new price will always be in accordance with our price match, price promise and guarantee on the pricing of our products. You may, of course, at this stage cancel your order of that item and a full refund will be given.
Items in your Shopping Bag reflect the current price displayed on the item's product details page. Please note: this price may differ from the price displayed when the item was first placed in your Shopping Bag.
Our merchandise is offered for sale by Two4.One for your personal enjoyment and not for resale. Therefore, we reserve the right to limit quantities and refuse to sell to any person who we believe may be purchasing for resale.
Please see Our Customer Service Promise for more information.