To Our Valued Two4.One Customers
We aim towards providing the most competitive pricing for our customers, bar none and our Pricing Policy completely reflects this objective.
The rules that govern our Pricing Policy are transparent and fair and provide for the cheapest possible pricing available for your purchases.
1. All our products are priced at an original price. That is equal to or less than the RRP (as denoted by the manufacturer) of that item or available at, at least, one reputable retailer. This price may or may not be the lowest price available to you; you may be able to buy one of the item cheaper because it has been marked down by a particular retailer, for example.
2. All items on sale on the two4.one website are available either on a 2 for 1 offer (hereafter also known as "our deal") or as singular purchases.
3. For the 2 for 1 deal, your purchase price will be based on the original price of the product as marked up on our website following the criteria above. By default, we offer a 2 for 1 deal on all products sold on www.two4.one. Exceptions do apply and if this is the case for a particular product, it will be clearly marked that it is not subject to our offer.
4. That means you can buy two of the same item and pay the equivalent of the original price for one.
5. Under our offer, you may also buy one item at the marked price and buy another item up to the same value for no extra cost. The second item can be any other item on our website, including cross retailers.
6. Some items are available as a singular purchase under the "Single Purchases" part of the website.
7. Our pricing policy guarantees that, in all cases, the total cost of your purchases from www.two4.one will be less than the total of the cost of the same items from one or more alternative retailer(s).
8. Our pricing policy also guarantees that the effective price you pay for any one item, will be cheaper than at any of our competitors.
9. As stated, all products on our website carry the offer of buy one get one free. Where a product is not offered on this basis, it will be explicitly stated as not being available under this offer. In these cases, two4.one will guarantee the price as being the cheapest of all our competitors even if they have marked down the price down.
10. As a goodwill gesture, as an alternative to purchasing two items to attract the 2 for 1 deal, any one item can be purchased at half its marked price plus a surcharge of 20% of the original price. In this case, we cannot guarantee that the price you pay will be the cheapest available to you and your purchase under these circumstances will not be subject to our price match, price promise and guarantee.
11. All our prices are always subject to our price match, price promise and guarantee except purchases made under 10. above.
12. All products on our website can be purchased under the 2 for 1 offer as described above EXCEPT those that have been explicitly excluded. Where products are eligible to be purchased under the 2 for 1 offer, these will be clearly marked. Where a product is not eligible to be purchased under the 2 for 1 offer, we guarantee it's price to be cheaper than any of our competitors..
We guarantee your purchase price to be the most competitive price you can possibly pay to possess that product.
We are committed to offering you the best prices, and when our systems fail despite our best efforts, we ensure you do not lose out in two ways:
If you find an item we offer for a lower effective price at a selected competitor, we will meet that price at time of purchase and offer compensation to you for our error.
Price Adjustments After Purchase
If we (or a selected competitor) mark down the price of an item you've already purchased, we will gladly adjust the sale price at your request within 7 days of your shipment date.
Our ability to price match or adjust sale prices is subject to the following terms and conditions:
- The item must be identical in colour and size
- The item must be in stock at a selected competitor
- We are unable to match order-level discounts, gift card promotions or shipping offers
- We do not offer price matches or sale adjustments on items from outlet, flash sale, auction, club, or regional and non-U.S.-based retailers, as well as "marketplace" prices from third-party sellers
- We do not price match marketplaces such as eBay and Amazon, to name two
- Price adjustments do not apply to items included in Limited-Time Sale, Extra Savings, Anniversary Sale, Daily Deals or Beauty Daily Deals promotions
- We do not process automated price matching or price adjustment requests generated by third-party services
- We will only make one price adjustment per item
- If requesting a price match or price adjustment, you must identify a current advertisement or a functioning link to the item on the competitor's website
- Price adjustments will be credited back to the original form of payment used to purchase the item
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If an item's price is higher than the price displayed, we will contact you to inform you of the intended correct price, which you may or may not accept. The new price will always be in accordance with our price match, price promise and guarantee on the pricing of our products. You may, of course, at this stage cancel your order of that item and a full refund will be given.
Items in your Shopping Bag reflect the current price displayed on the item's product details page. Please note: this price may differ from the price displayed when the item was first placed in your Shopping Bag.
Our merchandise is offered for sale by Two4.One for your personal enjoyment and not for resale. Therefore, we reserve the right to limit quantities and refuse to sell to any person who we believe may be purchasing for resale.
Please see Our Customer Service Promise for more information.